Netcom IT Services (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services.
1. Information We Collect
We collect information to provide and improve our services. This includes:
a. Personal Information
Name, email address, phone number, and other contact details.
Billing and shipping addresses when you make purchases or rentals.
b. Non-Personal Information
Your IP address, browser type, and operating system.
Website usage data, such as pages viewed, time spent on the site, and referral sources.
c. Cookies and Tracking Technologies
Cookies to enhance user experience, analyze site performance, and deliver targeted advertisements.
2. How We Use Your Information
We use the information collected for the following purposes:
Service Delivery: To process orders, manage rentals, and provide IT infrastructure solutions.
Customer Support: To respond to inquiries and resolve issues.
Marketing: To send promotional emails, newsletters, and special offers (you can opt-out anytime).
Website Improvement: To analyze and enhance our website’s functionality and user experience.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share information:
With Service Providers: Trusted third-party vendors that assist us in delivering services (e.g., payment processors, shipping companies).
For Legal Compliance: If required by law or to protect our legal rights.
In Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Your Rights
You have the following rights regarding your personal information:
Access and Correction: Request access to or correction of your personal data.
Data Deletion: Request deletion of your personal data (subject to legal obligations).
Opt-Out: Opt-out of receiving marketing communications.
Cookie Management: Adjust your browser settings to refuse cookies or alert you when cookies are being used.
To exercise these rights, please contact us at [Insert Contact Email].
5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Netcom IT Services
Netcom services Door No: CC 70/1174 A2 First floor Mampilly centre, Peradoor Road Kaloor Junction 682017
enquiry@netcomitservices.com
080688848499